FAQ
WHEN WILL MY ORDER SHIP?
- Ear orders ship within 1-2 weeks
- Pet/House paintings ship within 2-3 weeks
- Masks ship within 1 week
DO YOU ACCEPT CUSTOM ORDERS?
- I take custom orders if it is something I can create with the items I have. You can message me and see if we can create your custom order.
WILL I BE NOTIFIED WHEN MY ORDER SHIPS?
- Yes! You will receive an email confirmation along with a usps tracking number.
WHAT SIZE ARE THE HEADBANDS? WHO DO THEY FIT?
- The headbands are standard sized, they fit children ages 4+ to all adult sizes.
WHAT SIZE ARE THE MASKS? WHO DO THEY FIT?
- Masks are all adult sized. The elastic can be tied behind the head or knotted behind the ears depending on how you like the fit.
HOW CAN I CLEAN MY EARS?
- If your ears happen to get dirty, a Tide To-Go Stain cleaning stick would work best, as well as gently cleaning the ears with a wet towel and light soap.
HOW CAN I CLEAN MY MASK?
- Hand wash your mask and let it air dry.
SHOULD I WEAR MY EARS ON RIDES?
- I recommend taking off ears for all water rides, and any fast paced ride to keep you ears safe.