FAQ

WHEN WILL MY ORDER SHIP?

  • Ear orders ship within 1-2 weeks
  • Pet/House paintings ship within 2-3 weeks
  • Masks ship within 1 week

DO YOU ACCEPT CUSTOM ORDERS?

  • I take custom orders if it is something I can create with the items I have. You can message me and see if we can create your custom order.

WILL I BE NOTIFIED WHEN MY ORDER SHIPS?

  • Yes! You will receive an email confirmation along with a usps tracking number.

WHAT SIZE ARE THE HEADBANDS? WHO DO THEY FIT?

  • The headbands are standard sized, they fit children ages 4+ to all adult sizes.

WHAT SIZE ARE THE MASKS? WHO DO THEY FIT?

  • Masks are all adult sized. The elastic can be tied behind the head or knotted behind the ears depending on how you like the fit.

HOW CAN I CLEAN MY EARS?

  • If your ears happen to get dirty, a Tide To-Go Stain cleaning stick would work best, as well as gently cleaning the ears with a wet towel and light soap.

HOW CAN I CLEAN MY MASK?

  • Hand wash your mask and let it air dry.

SHOULD I WEAR MY EARS ON RIDES?

  • I recommend taking off ears for all water rides, and any fast paced ride to keep you ears safe.

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